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Short answer: Zabbix software has no license fee, including for production use. Zabbix Cloud is a separately priced hosted deployment starting at $50 a month for the Nano tier on the USD page. A support subscription is another, optional purchase that buys defined response commitments and expert services. Budget hosting, Cloud capacity and contractual support separately; $0 software does not mean $0 operations. Zabbix subscriptions, Zabbix Cloud
Key takeaways
- Self-hosted Zabbix software has no license fee or per-device charge; your infrastructure and administration still cost money.
- Zabbix Cloud publishes seven USD starting prices, from $50 to $5,000 a month, sized by new values per second (NVPS). Storage and configuration can increase the estimate.
- A Zabbix support subscription is distinct from both the open-source software and Cloud hosting. The locale viewed listed Silver from €245 and Gold from €660 monthly, billed annually; larger tiers require a quote.
- Zabbix says Cloud and a support subscription can be combined if a hosted customer needs contractual response commitments. Subscription FAQ
Which Zabbix price are you comparing?
The word "Zabbix" can mean the software, vendor-operated hosting, or a support contract. These are separate budget lines. Prices below are the vendor's public starting points checked September 27, 2026; currency and contract details should be reconfirmed for your region.
| Cost line | Published starting point | What it buys | Main variable |
|---|---|---|---|
| Self-hosted software | No license fee | Software deployed on your infrastructure | Servers, databases, proxies, backups and staff time |
| Zabbix Cloud Nano | $50/month | Hosted instance at 50 NVPS, base allocation | NVPS and storage |
| Support Silver | €245/month, billed annually on locale viewed | 8x5 support with listed response terms | Covered server and contacts |
| Support Gold | From €660/month, billed annually on locale viewed | Expanded response and proxy coverage | Server/proxy count and scope |
The subscription page says the software keeps running when a support subscription expires. The lost entitlement is support and maintenance commitments, not the ability to use monitoring. It also says subscription quotes depend on the tier, covered servers and proxies, support hours, and contacts rather than on the number of monitored devices.
Zabbix Cloud tier prices
The Cloud pricing table lists these USD starting amounts. It says prices may vary with configuration, and its calculator treats storage as an additional cost. A listed starting price is therefore not an invoice quote for a chosen retention period or region.
| Cloud tier | NVPS capacity | Starting monthly price | Twelve months at starting rate* |
|---|---|---|---|
| Nano | 50 | $50 | $600 |
| Micro | 100 | $100 | $1,200 |
| Small | 250 | $250 | $3,000 |
| Medium | 1,000 | $750 | $9,000 |
| Large | 2,500 | $1,875 | $22,500 |
| xLarge | 5,000 | $2,500 | $30,000 |
| 2xLarge | 10,000 | $5,000 | $60,000 |
*The annual column is simple monthly multiplication, not a vendor annual-billing quote. Zabbix's calculator mentions an annual-payment saving; confirm the actual amount, storage charge and terms at checkout. Zabbix Cloud
NVPS means new metric values processed each second. A useful first estimate is devices × collected metrics per device ÷ average collection interval in seconds. For 100 devices, 30 metrics each, and a 60-second interval, that gives 50 NVPS before discovery, extra templates, bursts and growth. The Nano capacity would be on the boundary rather than comfortably sized. Test real collection volumes and allow headroom. Cloud's calculator asks for devices, metrics, interval and storage for this reason.
What does self-hosting cost?
The Zabbix license page identifies AGPLv3 for versions from 7.0. The vendor's subscription FAQ says the software can be used in production without a paid subscription. That removes a software license invoice, but not compute, database capacity, storage, backup, network connectivity, proxy operation, updates or staff support. A distributed design can require more work to maintain collectors and diagnose gaps.
Write down the operational owner and recovery objective before comparing the $0 license with a hosted quote. A team that already operates Linux and databases may have a lower marginal cost than a team that must build those skills. There is no reliable universal dollar amount for self-hosting without the expected metric volume, retention and labor model. Use the network monitoring category overview to scope requirements.
When would paid support make sense?
The subscription table distinguishes 8x5 and 24x7 coverage, response commitments, covered servers and proxies, support contacts, and expert services. Silver and Gold have published EUR starting points on the page viewed; Platinum, Enterprise and Global are custom priced. The vendor states support can be added to Cloud as well as to self-hosted deployments. Request a quote for the actual architecture, region, legal entities and response need.
Watch out: A Cloud fee does not automatically imply the response SLA of a paid support subscription. Conversely, buying support for a self-hosted deployment does not transfer hosting or backup responsibility to Zabbix. Subscription FAQ
Questions to settle before a purchase
- How many NVPS does the pilot produce at normal and peak collection rates?
- What storage size and retention are included in the proposed Cloud total?
- Which region and currency will appear on the invoice?
- How many servers, proxies, contacts and legal entities need support coverage?
- What response times and maintenance commitments are contractual for this tier?
- If self-hosting, who owns upgrades, backup restoration and out-of-hours incidents?
Record the answers with your software shortlist, using the same operating and support assumptions for every candidate.
FAQ
Is Zabbix free for commercial use?
The vendor says the self-hosted software can be downloaded and run in production without a paid subscription. Versions from 7.0 are under AGPLv3, whose terms need review if you modify and make the software available over a network. Zabbix subscriptions, license
Does Zabbix Cloud have a free plan?
No. Zabbix Cloud offers a 5-day free trial, and the Cloud page says a trial node without a payment method is stopped and deleted 5 days after the trial ends. The "free option after trial" applies to self-hosted Zabbix, not Cloud. The public Cloud tier table starts at $50 per month, checked September 27, 2026.
Is Cloud priced per device?
The published Cloud tiers are based on NVPS, with storage affecting the total. Device count alone cannot determine the tier.
Do I need a support subscription to use Zabbix?
No. Zabbix says subscriptions provide response commitments and other services, while the software works without one. Cloud hosting can also be purchased separately. Zabbix subscriptions
What happens if a support subscription ends?
The vendor FAQ says monitoring continues, while direct support and maintenance commitments end. Confirm contract-specific end dates and data handling before renewal.
Bottom line
For self-hosted Zabbix, the license price is $0 and the meaningful budget is operations plus any support subscription. Zabbix Cloud starts at $50 a month in the published USD table, but NVPS and storage determine the usable tier. Compare those lines separately and request a written total for your own monitoring load.
Sources (3)
- Zabbix Cloud pricing and calculator, checked September 27, 2026.
- Zabbix subscriptions and FAQ, checked September 27, 2026.
- Zabbix license, checked September 26, 2026.